FAQ

  • How should I handle the first burn?

    The recommendation is to always trim your wick 1/4 of an inch, even on the first burn. Let it burn until there is an even melt of wax along the top, to help avoid tunneling. Overall, you can burn your candle for 2-3 hours.

  • How do I care for my candle after the first burn?

    Relatively the same way you do for a first burn! Always trim your wick 1/4 of an inch and let it burn evenly. We recommend letting it burn for at least 30-60 minutes to get the full scent and avoid tunneling.

  • Where are our materials sourced from?

    Our wax, wicks, jars, and fragrance oils are sourced from US suppliers. We are dedicated to providing natural ingredients and work with partners who do the same.

  • What makes your oils better than others?

    We utilize fragrance oils that are formulated without phthalates and made without ingredients found on California’s Proposition 65 list.

    Specifically, these oils are free of the below common toxins:

    ✖ Carcinogens: These are materials known or thought to cause cancer.

    ✖ Mutagens: Materials that change the DNA of a cell, harming the cell and causing diseases like cancer.

    ✖ Reproductive toxins: Toxins that adversely affect reproductive organs and increase the risk of birth defects.

    ✖ Organ toxins: These are toxins that can cause adverse effects or disease within specific bodily organs.

    ✖ Acute toxins: Toxins that can cause adverse effects from a single exposure. Generally, this would be accidental exposure like spillage or ingestion.

  • Can I burn these candles around my family and pets?

    Yes! Our candles are formulated to be safe for all. With that in mind, we highly recommend burning any candles out of reach of children and pets.

    As always, please review the ingredients list on our product listings and avoid any that you may have an allergy to.

  • Where are these products made?

    Our candles, wax melts, and oils are handmade in our workshop! Everything is hand poured and crafted to bring you the best experience.

  • Do you work with creators?

    Yes! If you are interested in working with HWHC as a creator, apply here.